/* ============================================================
   Newton Lead Manager — paleta magenta + pill design
   ============================================================ */

:root {
  --c1: #7c127b;   /* deep magenta */
  --c2: #9d379c;   /* magenta */
  --c3: #bd5bbd;   /* light magenta */
  --c4: #de80de;   /* pink-magenta */
  --c5: #ffa5ff;   /* light pink */

  --primary: var(--c2);
  --primary-dark: var(--c1);
  --primary-light: var(--c3);
  --accent: var(--c4);
  --accent-soft: var(--c5);
  --brand-deep: var(--c1);

  --dark: #1a0319;
  --surface: #ffffff;
  --surface-soft: #fafafa;
  --background-light: #ffffff;

  --border-light: #ececec;
  --border-newton: #e6dde6;
  --border-strong: rgba(157, 55, 156, 0.45);
  --border-soft: #ececec;

  --text-primary: #1a0319;
  --text-muted: #4b2c4b;
  --text-secondary: #7a5b7a;

  --success: #16a34a;
  --warning: #d97706;
  --warning-deep: #92400e;
  --danger: #dc2626;
  --info: #0891b2;

  --app-bg: #ffffff;
  --brand-gradient: linear-gradient(135deg, var(--c1), var(--c2));
  --button-gradient: linear-gradient(135deg, var(--c2), var(--c1));
  --button-hover: linear-gradient(135deg, var(--c1), #5a0959);
  --highlight-gradient: linear-gradient(135deg, rgba(124, 18, 123, 0.05), rgba(255, 165, 255, 0.08));

  --glass: #ffffff;
  --glass-soft: #ffffff;
  --glass-strong: #ffffff;

  --shadow-glass: 0 10px 40px rgba(124, 18, 123, 0.08);
  --shadow-lg: 0 24px 56px rgba(124, 18, 123, 0.18);
  --shadow-card: 0 4px 16px rgba(124, 18, 123, 0.06);
  --shadow-card-hover: 0 18px 40px rgba(124, 18, 123, 0.14);
  --shadow-button: 0 12px 28px rgba(124, 18, 123, 0.28);
  --shadow-button-hover: 0 16px 36px rgba(124, 18, 123, 0.36);

  --radius-sm: 0.75rem;
  --radius-md: 1rem;
  --radius-lg: 1.25rem;
  --radius-xl: 1.75rem;
  --radius-2xl: 2.25rem;
  --radius-pill: 999px;
}

* {
  box-sizing: border-box;
}

html {
  font-size: 15px;
}

body {
  margin: 0;
  min-height: 100vh;
  background: var(--app-bg);
  color: var(--text-primary);
  font-family: 'Montserrat', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
  font-weight: 400;
  line-height: 1.55;
  letter-spacing: -0.005em;
}

body.is-locked .app-shell {
  filter: blur(2px);
  pointer-events: none;
}

/* Spheres deshabilitadas — fondo blanco limpio */
.newton-bg-spheres { display: none; }

/* ============================================================
   Login screen
   ============================================================ */
.login-screen {
  position: fixed;
  inset: 0;
  z-index: 20;
  display: grid;
  place-items: center;
  padding: 1.5rem;
  background: rgba(255, 255, 255, 0.92);
}

.login-screen[hidden] {
  display: none;
}

.login-card {
  width: min(460px, 100%);
  display: grid;
  gap: 1.1rem;
  padding: 2.25rem;
  border: 1px solid var(--border-newton);
  border-radius: var(--radius-2xl);
  background: var(--glass-strong);
  box-shadow: var(--shadow-lg);
  backdrop-filter: blur(24px);
}

.login-card h1 {
  margin: 0;
  color: var(--dark);
  font-size: 1.85rem;
  font-weight: 800;
  letter-spacing: -0.025em;
}

.login-section {
  display: grid;
  gap: 0.7rem;
  padding-top: 1.1rem;
  border-top: 1px solid var(--border-light);
}

.login-section h2 {
  margin: 0;
  color: var(--brand-deep);
  font-size: 1rem;
  font-weight: 700;
  letter-spacing: -0.005em;
}

.login-error {
  min-height: 1.2rem;
  margin: 0;
  color: var(--danger);
  font-weight: 700;
  font-size: 0.85rem;
}

/* ============================================================
   Buttons & inputs
   ============================================================ */
button,
input,
select,
textarea {
  font: inherit;
  letter-spacing: inherit;
}

button {
  cursor: pointer;
}

.primary-button,
.ghost-button,
.icon-button,
.secondary-action {
  border: 1px solid transparent;
  font-weight: 600;
  transition: transform 200ms ease, box-shadow 200ms ease, background 200ms ease, border-color 200ms ease, color 200ms ease;
}

.primary-button {
  min-height: 46px;
  border-radius: var(--radius-pill);
  padding: 0 1.6rem;
  background: var(--button-gradient);
  color: #fff;
  box-shadow: var(--shadow-button);
}

.primary-button:hover:not(:disabled) {
  background: var(--button-hover);
  box-shadow: var(--shadow-button-hover);
  transform: translateY(-1px);
}

.primary-button:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

.ghost-button {
  min-height: 42px;
  border-radius: var(--radius-pill);
  padding: 0 1.2rem;
  background: var(--glass-strong);
  border-color: var(--border-strong);
  color: var(--brand-deep);
}

.ghost-button:hover {
  background: #f5f5f5;
  border-color: var(--c2);
}

.secondary-action {
  min-height: 42px;
  border-radius: var(--radius-pill);
  padding: 0 1.2rem;
  background: var(--glass-strong);
  border-color: var(--border-strong);
  color: var(--brand-deep);
  backdrop-filter: blur(12px);
}

.secondary-action:hover {
  background: #fff;
  border-color: var(--c2);
  transform: translateY(-1px);
  box-shadow: var(--shadow-card-hover);
}

.icon-button {
  width: 44px;
  height: 44px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0;
  border-radius: var(--radius-pill);
  background: #f3f3f3;
  border: 1px solid var(--border-light);
  color: var(--brand-deep);
  font-size: 1.4rem;
  line-height: 1;
}

.icon-button:hover {
  background: #ebebeb;
  transform: scale(1.04);
}

button:focus-visible,
input:focus-visible,
select:focus-visible,
textarea:focus-visible {
  outline: 2px solid rgba(157, 55, 156, 0.55);
  outline-offset: 2px;
}

input[type="text"],
input[type="search"],
input[type="email"],
input[type="number"],
input[type="password"],
input[type="date"],
input[type="datetime-local"],
input[type="file"],
select,
textarea {
  width: 100%;
  padding: 0.7rem 1rem;
  border: 1px solid var(--border-soft);
  border-radius: var(--radius-pill);
  background: var(--surface-soft);
  color: var(--dark);
  font-size: 0.92rem;
  transition: border-color 180ms ease, box-shadow 180ms ease, background 180ms ease;
}

textarea {
  border-radius: var(--radius-md);
  resize: vertical;
  min-height: 96px;
  padding: 0.85rem 1rem;
}

input[type="file"] {
  padding: 0.5rem 0.7rem;
  border-radius: var(--radius-md);
}

input:focus,
select:focus,
textarea:focus {
  outline: none;
  border-color: var(--c2);
  background: #fff;
  box-shadow: 0 0 0 4px rgba(157, 55, 156, 0.14);
}

label {
  display: grid;
  gap: 0.35rem;
}

label span {
  color: var(--text-muted);
  font-size: 0.78rem;
  font-weight: 600;
}

label.check-row {
  display: inline-flex;
  align-items: center;
  gap: 0.65rem;
  color: var(--text-muted);
  font-size: 0.9rem;
}

label.check-row input[type="checkbox"] {
  width: auto;
  accent-color: var(--c2);
  margin: 0;
  width: 18px;
  height: 18px;
}

.eyebrow {
  margin: 0 0 0.25rem;
  color: var(--c2);
  font-size: 0.7rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

/* ============================================================
   Layout shell
   ============================================================ */
.app-shell {
  min-height: 100vh;
  padding: 1.75rem;
  max-width: 1640px;
  margin: 0 auto;
}

body.is-commercial .coordinator-only {
  display: none !important;
}

/* ============================================================
   Top bar
   ============================================================ */
.topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  margin-bottom: 1.25rem;
  padding: 1.2rem 1.6rem;
  background: var(--glass);
  border: 1px solid var(--border-newton);
  border-radius: var(--radius-2xl);
  box-shadow: var(--shadow-glass);
  backdrop-filter: blur(24px);
}

.topbar h1 {
  margin: 0;
  color: var(--dark);
  font-size: 1.7rem;
  font-weight: 800;
  letter-spacing: -0.025em;
  line-height: 1.1;
}

.topbar-actions {
  display: flex;
  align-items: center;
  gap: 0.65rem;
  flex-wrap: wrap;
}

.runtime-badge {
  display: inline-flex;
  align-items: center;
  border-radius: var(--radius-pill);
  border: 1px solid rgba(157, 55, 156, 0.35);
  background: #ffffff;
  color: var(--brand-deep);
  font-size: 0.8rem;
  font-weight: 700;
  padding: 0.4rem 0.95rem;
}

/* ============================================================
   Tabs (pill design)
   ============================================================ */
.tabs {
  display: flex;
  gap: 0.4rem;
  padding: 0.45rem;
  margin-bottom: 1.5rem;
  background: var(--glass);
  border: 1px solid var(--border-newton);
  border-radius: var(--radius-pill);
  box-shadow: var(--shadow-glass);
  backdrop-filter: blur(24px);
}

.tab-btn {
  flex: 1;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.7rem;
  padding: 0.85rem 1.1rem;
  border: 0;
  background: transparent;
  border-radius: var(--radius-pill);
  color: var(--text-muted);
  font-weight: 600;
  font-size: 0.95rem;
  letter-spacing: -0.005em;
  transition: background 200ms ease, color 200ms ease, transform 200ms ease;
}

.tab-btn:hover {
  background: #f5f5f5;
  color: var(--brand-deep);
}

.tab-btn.is-active {
  background: var(--button-gradient);
  color: #fff;
  box-shadow: var(--shadow-button);
}

.tab-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 1.7rem;
  height: 1.7rem;
  border-radius: 999px;
  background: #f3f3f3;
  border: 1px solid var(--border-light);
  color: var(--brand-deep);
  font-size: 0.82rem;
  font-weight: 800;
}

.tab-btn.is-active .tab-icon {
  background: rgba(255, 255, 255, 0.25);
  color: #fff;
}

.tab-panels {
  display: block;
}

.tab-panel {
  display: flex;
  flex-direction: column;
  gap: 1.5rem;
}

/* ============================================================
   Wizard summary cards (Tab 1)
   ============================================================ */
.wizard-summary {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  gap: 1rem;
}

.wizard-summary-card {
  position: relative;
  background: var(--glass);
  border: 1px solid var(--border-newton);
  border-radius: var(--radius-xl);
  padding: 1.35rem 1.6rem;
  box-shadow: var(--shadow-card);
  backdrop-filter: blur(20px);
  overflow: hidden;
}

.wizard-summary-card::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 5px;
  background: var(--brand-gradient);
}

.wizard-summary-card .eyebrow {
  margin-bottom: 0.4rem;
}

.wizard-summary-card strong {
  display: block;
  font-size: 1.85rem;
  color: var(--dark);
  font-weight: 800;
  letter-spacing: -0.02em;
  margin-bottom: 0.15rem;
}

.wizard-summary-card span {
  color: var(--text-muted);
  font-size: 0.85rem;
}

/* ============================================================
   Wizard steps
   ============================================================ */
.wizard {
  list-style: none;
  padding: 0;
  margin: 0;
  display: flex;
  flex-direction: column;
  gap: 1.1rem;
}

.wizard-step {
  background: var(--glass);
  border: 1px solid var(--border-newton);
  border-radius: var(--radius-xl);
  box-shadow: var(--shadow-card);
  overflow: hidden;
  backdrop-filter: blur(20px);
  transition: box-shadow 220ms ease, opacity 220ms ease, border-color 220ms ease;
}

.wizard-step.is-locked {
  opacity: 0.5;
}

.wizard-step.is-active {
  box-shadow: var(--shadow-card-hover);
  border-color: var(--c2);
}

.wizard-step.is-done .wizard-step-head {
  background: rgba(22, 163, 74, 0.05);
}

.wizard-step-head {
  display: flex;
  align-items: center;
  gap: 1rem;
  padding: 1.1rem 1.6rem;
  background: var(--surface-soft);
  border-bottom: 1px solid var(--border-light);
}

.wizard-step-head h3 {
  margin: 0;
  font-size: 1.1rem;
  color: var(--dark);
  font-weight: 700;
  letter-spacing: -0.015em;
}

.wizard-step-head p {
  margin: 0.2rem 0 0;
  color: var(--text-muted);
  font-size: 0.88rem;
}

.wizard-step-num {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 2.4rem;
  height: 2.4rem;
  border-radius: var(--radius-pill);
  background: #f3f3f3;
  border: 1px solid var(--border-light);
  color: var(--brand-deep);
  font-weight: 800;
  flex-shrink: 0;
  font-size: 0.95rem;
}

.wizard-step.is-active .wizard-step-num {
  background: var(--button-gradient);
  color: #fff;
  box-shadow: var(--shadow-button);
}

.wizard-step.is-done .wizard-step-num {
  background: var(--success);
  color: #fff;
}

.wizard-step-status {
  margin-left: auto;
  font-size: 0.7rem;
  font-weight: 800;
  padding: 0.35rem 0.85rem;
  border-radius: var(--radius-pill);
  background: #f3f3f3;
  border: 1px solid var(--border-light);
  color: var(--brand-deep);
  text-transform: uppercase;
  letter-spacing: 0.08em;
}

.wizard-step-status[data-state="done"] {
  background: rgba(22, 163, 74, 0.16);
  color: var(--success);
}

.wizard-step-status[data-state="locked"] {
  background: var(--surface-soft);
  color: var(--text-secondary);
  border: 1px solid var(--border-light);
}

.wizard-step-body {
  padding: 1.6rem;
  display: flex;
  flex-direction: column;
  gap: 1.1rem;
}

.wizard-step-actions {
  display: flex;
  justify-content: flex-end;
  gap: 0.75rem;
}

/* ============================================================
   CRM sync row + import (paso 1)
   ============================================================ */
.crm-sync {
  display: flex;
  align-items: center;
  gap: 0.85rem;
  flex-wrap: wrap;
  padding: 0.95rem 1.15rem;
  background: var(--surface-soft);
  border: 1px dashed var(--border-newton);
  border-radius: var(--radius-lg);
}

.crm-sync-status {
  font-size: 0.88rem;
  color: var(--text-muted);
  font-weight: 500;
}

.crm-sync-status.ok {
  color: var(--success);
  font-weight: 700;
}

.crm-sync-status.warn {
  color: var(--warning-deep);
  font-weight: 700;
}

.import-form {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  flex-wrap: wrap;
}

.import-form input[type="file"] {
  flex: 1;
  min-width: 220px;
}

.import-status {
  color: var(--text-muted);
  font-size: 0.9rem;
  line-height: 1.45;
  padding: 0.75rem 1.05rem;
  background: var(--surface-soft);
  border-radius: var(--radius-md);
  border-left: 3px solid var(--border-soft);
}

.import-status.ok {
  color: var(--success);
  font-weight: 700;
  background: rgba(22, 163, 74, 0.08);
  border-left-color: var(--success);
}

.import-status.error {
  color: var(--danger);
  font-weight: 700;
  background: rgba(220, 38, 38, 0.08);
  border-left-color: var(--danger);
}

/* ============================================================
   Import summary cells (paso 2)
   ============================================================ */
.import-summary {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 0.95rem;
}

.import-summary-empty {
  grid-column: 1 / -1;
  padding: 2.5rem;
  text-align: center;
  color: var(--text-secondary);
  font-style: italic;
  background: var(--surface-soft);
  border-radius: var(--radius-lg);
  border: 1px dashed var(--border-soft);
}

.summary-cell {
  background: var(--surface);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-lg);
  padding: 1.15rem 1.35rem;
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
  position: relative;
  overflow: hidden;
  box-shadow: var(--shadow-card);
}

.summary-cell::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 4px;
  background: var(--border-soft);
}

.summary-cell span {
  font-size: 0.7rem;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.06em;
  font-weight: 700;
}

.summary-cell strong {
  font-size: 1.85rem;
  font-weight: 800;
  letter-spacing: -0.025em;
  font-variant-numeric: tabular-nums;
}

.summary-cell small {
  font-size: 0.78rem;
  color: var(--text-secondary);
}

.summary-cell.summary-good::before { background: var(--success); }
.summary-cell.summary-good strong { color: var(--success); }
.summary-cell.summary-warn::before { background: var(--warning); }
.summary-cell.summary-warn strong { color: var(--warning-deep); }
.summary-cell.summary-bad::before { background: var(--danger); }
.summary-cell.summary-bad strong { color: var(--danger); }

.import-history { margin-top: 0.5rem; }

.import-history summary {
  cursor: pointer;
  font-weight: 700;
  color: var(--text-muted);
  padding: 0.65rem 0;
  font-size: 0.88rem;
}

.import-list {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  padding: 0.5rem 0;
}

.import-pill {
  display: inline-flex;
  align-items: center;
  border-radius: var(--radius-pill);
  border: 1px solid rgba(157, 55, 156, 0.32);
  background: #ffffff;
  color: var(--brand-deep);
  font-size: 0.78rem;
  font-weight: 600;
  padding: 0.4rem 0.95rem;
}

/* ============================================================
   Assignment step (paso 3)
   ============================================================ */
.assign-scope {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding: 1rem 1.25rem;
  background: var(--surface-soft);
  border: 1px dashed var(--border-newton);
  border-radius: var(--radius-lg);
  flex-wrap: wrap;
}

.assign-scope-count {
  font-size: 0.92rem;
  color: var(--text-muted);
  font-weight: 700;
}

.assign-cards {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 1.1rem;
}

.assign-card {
  background: var(--surface);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-xl);
  padding: 1.3rem 1.4rem;
  display: flex;
  flex-direction: column;
  gap: 0.95rem;
  box-shadow: var(--shadow-card);
  transition: transform 200ms ease, box-shadow 200ms ease, border-color 200ms ease;
}

.assign-card:hover {
  transform: translateY(-3px);
  box-shadow: var(--shadow-card-hover);
  border-color: var(--c3);
}

.assign-card h4 {
  margin: 0;
  font-size: 1.1rem;
  color: var(--dark);
  font-weight: 700;
  letter-spacing: -0.015em;
}

.assign-card p {
  margin: 0;
  color: var(--text-secondary);
  font-size: 0.88rem;
  line-height: 1.5;
}

.manual-assign-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.7rem;
}

.manual-assign-grid label.check-row {
  grid-column: 1 / -1;
}

.advisor-management {
  background: var(--surface);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-xl);
  padding: 1.3rem 1.4rem;
  display: flex;
  flex-direction: column;
  gap: 0.95rem;
  box-shadow: var(--shadow-card);
}

.advisor-management .panel-title,
.panel-title {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.advisor-management h4 {
  margin: 0;
  font-size: 1.05rem;
  font-weight: 700;
  letter-spacing: -0.01em;
}

.advisor-form { display: flex; gap: 0.5rem; }

.advisor-list {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  max-height: 360px;
  overflow-y: auto;
}

.advisor-list .advisor-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0.75rem 1.05rem;
  background: var(--surface-soft);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-pill);
  font-size: 0.92rem;
}

.advisor-list .advisor-row strong {
  font-weight: 700;
  color: var(--dark);
}

.advisor-list .advisor-row .advisor-count {
  color: var(--c2);
  font-weight: 800;
  font-variant-numeric: tabular-nums;
  background: #ffffff;
  border: 1px solid var(--border-light);
  padding: 0.15rem 0.7rem;
  border-radius: var(--radius-pill);
  font-size: 0.82rem;
}

.advisor-list button {
  background: transparent;
  border: 0;
  color: var(--danger);
  font-weight: 700;
  font-size: 0.78rem;
  padding: 0.25rem 0.7rem;
  border-radius: var(--radius-pill);
  cursor: pointer;
}

.advisor-list button:hover {
  background: rgba(220, 38, 38, 0.1);
}

/* ============================================================
   ★ Operación: Master-Detail Work Queue (Tab 2) ★
   ============================================================ */
.ops-toolbar {
  display: flex;
  justify-content: flex-end;
}

.workspace {
  display: grid;
  grid-template-columns: minmax(480px, 1fr) minmax(520px, 720px);
  gap: 1.5rem;
  align-items: start;
}

.queue-panel,
.detail-panel {
  background: var(--glass);
  border: 1px solid var(--border-newton);
  border-radius: var(--radius-2xl);
  box-shadow: var(--shadow-glass);
  backdrop-filter: blur(24px);
  padding: 1.6rem;
}

.filters {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
  gap: 0.7rem;
  margin-bottom: 1.4rem;
}

.queue-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-end;
  margin-bottom: 1.1rem;
  padding-bottom: 1.1rem;
  border-bottom: 1px solid var(--border-light);
}

.queue-head h2 {
  margin: 0.25rem 0 0;
  font-size: 1.35rem;
  font-weight: 800;
  letter-spacing: -0.02em;
  color: var(--dark);
}

.queue-head strong {
  color: var(--c2);
  font-size: 0.95rem;
  font-weight: 800;
  background: #ffffff;
  padding: 0.4rem 1rem;
  border-radius: var(--radius-pill);
  border: 1px solid rgba(157, 55, 156, 0.3);
}

.queue-list {
  display: flex;
  flex-direction: column;
  gap: 0.7rem;
  max-height: 75vh;
  overflow-y: auto;
  padding-right: 0.4rem;
}

.queue-item {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  padding: 1.15rem 1.4rem;
  background: var(--surface);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-xl);
  text-align: left;
  cursor: pointer;
  transition: transform 200ms ease, box-shadow 200ms ease, border-color 200ms ease;
}

.queue-item:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-card-hover);
  border-color: var(--c3);
}

.queue-item.is-selected {
  border-color: var(--c2);
  background: #ffffff;
  box-shadow: 0 0 0 3px rgba(157, 55, 156, 0.18), var(--shadow-card-hover);
}

.queue-main {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
}

.queue-name {
  display: flex;
  flex-direction: column;
  gap: 0.2rem;
  min-width: 0;
}

.queue-name strong {
  display: block;
  color: var(--dark);
  font-size: 1.05rem;
  font-weight: 700;
  letter-spacing: -0.015em;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.queue-name .muted {
  color: var(--text-secondary);
  font-size: 0.82rem;
  font-weight: 500;
}

.queue-score {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-weight: 800;
  font-size: 0.9rem;
  color: #fff;
  background: var(--button-gradient);
  border-radius: var(--radius-pill);
  padding: 0.35rem 0.95rem;
  font-variant-numeric: tabular-nums;
  box-shadow: var(--shadow-button);
  flex-shrink: 0;
}

.queue-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
}

.badge {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  padding: 0.3rem 0.75rem;
  border-radius: var(--radius-pill);
  background: #ffffff;
  color: var(--brand-deep);
  font-size: 0.74rem;
  font-weight: 700;
  border: 1px solid rgba(189, 91, 189, 0.3);
}

.badge.done {
  background: rgba(22, 163, 74, 0.12);
  color: var(--success);
  border-color: rgba(22, 163, 74, 0.28);
}

.badge.open {
  background: rgba(217, 119, 6, 0.14);
  color: var(--warning-deep);
  border-color: rgba(217, 119, 6, 0.3);
}

.badge.warn {
  background: rgba(220, 38, 38, 0.1);
  color: var(--danger);
  border-color: rgba(220, 38, 38, 0.28);
}

/* ============================================================
   Detail panel (master-detail right side)
   ============================================================ */
.detail-empty {
  text-align: center;
  padding: 3.5rem 1.5rem;
  color: var(--text-muted);
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.5rem;
}

.detail-empty h2 {
  margin: 0;
  font-size: 1.25rem;
  color: var(--dark);
  font-weight: 700;
  letter-spacing: -0.015em;
}

.detail-empty p {
  margin: 0;
  color: var(--text-secondary);
  font-size: 0.92rem;
  max-width: 320px;
}

.detail-content {
  display: flex;
  flex-direction: column;
  gap: 1.4rem;
}

.detail-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 1rem;
}

.detail-head h2 {
  margin: 0.25rem 0 0;
  font-size: 1.55rem;
  font-weight: 800;
  letter-spacing: -0.025em;
  color: var(--dark);
  line-height: 1.15;
}

.score-pill {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-weight: 800;
  font-size: 1.05rem;
  color: #fff;
  background: var(--button-gradient);
  border-radius: var(--radius-pill);
  padding: 0.5rem 1.15rem;
  box-shadow: var(--shadow-button);
  flex-shrink: 0;
}

.lead-detail-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
  gap: 0.85rem;
  padding: 1.1rem 1.3rem;
  background: var(--surface-soft);
  border-radius: var(--radius-lg);
  border: 1px solid var(--border-light);
}

.lead-detail-grid > div {
  display: flex;
  flex-direction: column;
  gap: 0.2rem;
}

.lead-detail-grid span {
  font-size: 0.7rem;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  color: var(--text-muted);
  font-weight: 700;
}

.lead-detail-grid strong {
  color: var(--dark);
  font-size: 0.95rem;
  font-weight: 700;
  letter-spacing: -0.005em;
}

.client-info,
.call-panel,
.history {
  background: var(--surface);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-xl);
  padding: 1.3rem 1.4rem;
  box-shadow: var(--shadow-card);
}

.client-info h3,
.call-panel h3,
.history h3 {
  margin: 0 0 0.95rem;
  font-size: 1rem;
  color: var(--dark);
  font-weight: 700;
  letter-spacing: -0.01em;
}

.score-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: 0.7rem;
}

.score-grid article {
  background: var(--surface-soft);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-lg);
  padding: 0.85rem 1rem;
  display: flex;
  flex-direction: column;
  gap: 0.2rem;
}

.score-grid span {
  font-size: 0.7rem;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.06em;
  font-weight: 700;
}

.score-grid strong {
  color: var(--dark);
  font-size: 0.92rem;
  font-weight: 700;
}

.score-grid small {
  color: var(--c2);
  font-size: 0.78rem;
  font-weight: 700;
}

.management-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.85rem;
}

.management-grid label:last-of-type {
  grid-column: 1 / -1;
}

.dialog-actions {
  margin-top: 1.1rem;
  display: flex;
  justify-content: flex-end;
  gap: 0.7rem;
  flex-wrap: wrap;
}

.history #historyList,
#historyList {
  display: flex;
  flex-direction: column;
  gap: 0.55rem;
}

.history-entry {
  padding: 0.75rem 1rem;
  background: var(--surface-soft);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-lg);
  font-size: 0.88rem;
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
}

.history-entry .history-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  font-weight: 700;
  color: var(--dark);
}

.history-entry .history-meta {
  color: var(--text-muted);
  font-size: 0.78rem;
}

/* ============================================================
   Dashboard (Tab 3)
   ============================================================ */
.metrics {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: 0.9rem;
}

.metrics article {
  position: relative;
  overflow: hidden;
  background: var(--glass);
  border: 1px solid var(--border-newton);
  border-radius: var(--radius-xl);
  box-shadow: var(--shadow-card);
  backdrop-filter: blur(20px);
  padding: 1.2rem 1.4rem;
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
  transition: transform 220ms ease, box-shadow 220ms ease;
}

.metrics article:hover {
  transform: translateY(-3px);
  box-shadow: var(--shadow-card-hover);
}

.metrics article::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 5px;
  background: var(--brand-gradient);
}

.metrics span {
  color: var(--text-muted);
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  font-weight: 700;
}

.metrics strong {
  color: var(--dark);
  font-size: 2rem;
  font-weight: 800;
  font-variant-numeric: tabular-nums;
  letter-spacing: -0.025em;
}

.analytics-panel {
  background: var(--glass);
  border: 1px solid var(--border-newton);
  border-radius: var(--radius-2xl);
  box-shadow: var(--shadow-glass);
  backdrop-filter: blur(24px);
  padding: 1.5rem 1.75rem;
}

.analytics-panel h2 {
  margin: 0.25rem 0 0;
  color: var(--dark);
  font-size: 1.25rem;
  font-weight: 800;
  letter-spacing: -0.02em;
}

.analytics-grid {
  margin-top: 1.1rem;
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  gap: 0.85rem;
}

.analytics-grid article {
  background: var(--surface);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-lg);
  padding: 0.95rem 1.1rem;
  display: flex;
  flex-direction: column;
  gap: 0.2rem;
}

.analytics-grid span {
  color: var(--text-muted);
  font-size: 0.72rem;
  text-transform: uppercase;
  font-weight: 700;
  letter-spacing: 0.05em;
}

.analytics-grid strong {
  font-size: 1.55rem;
  font-weight: 800;
  color: var(--dark);
  font-variant-numeric: tabular-nums;
  letter-spacing: -0.025em;
}

/* Conversion analytics */
.conversion-panel {
  background: var(--glass);
  border: 1px solid var(--border-newton);
  border-radius: var(--radius-2xl);
  padding: 1.75rem;
  box-shadow: var(--shadow-glass);
  backdrop-filter: blur(24px);
  display: flex;
  flex-direction: column;
  gap: 1.2rem;
}

.conversion-head h2 {
  margin: 0.2rem 0 0.45rem;
  font-size: 1.3rem;
  font-weight: 800;
  letter-spacing: -0.025em;
  color: var(--dark);
}

.conversion-help {
  margin: 0;
  color: var(--text-secondary);
  font-size: 0.88rem;
  line-height: 1.55;
}

.conversion-controls {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)) auto;
  gap: 0.75rem;
  align-items: end;
  padding: 1.1rem 1.25rem;
  background: var(--surface-soft);
  border-radius: var(--radius-xl);
  border: 1px solid var(--border-light);
}

.conversion-controls label {
  font-size: 0.78rem;
  color: var(--text-muted);
}

.conversion-controls button {
  height: 46px;
}

.conversion-kpis {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(230px, 1fr));
  gap: 0.95rem;
}

.conversion-kpi {
  position: relative;
  overflow: hidden;
  background: var(--surface);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-xl);
  padding: 1.25rem 1.5rem;
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
  box-shadow: var(--shadow-card);
}

.conversion-kpi::before {
  content: "";
  position: absolute;
  inset: 0 auto 0 0;
  width: 4px;
  background: var(--border-soft);
}

.conversion-kpi span {
  font-size: 0.72rem;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.06em;
  font-weight: 700;
}

.conversion-kpi strong {
  font-size: 2.15rem;
  font-weight: 800;
  color: var(--dark);
  font-variant-numeric: tabular-nums;
  letter-spacing: -0.025em;
}

.conversion-kpi small {
  font-size: 0.78rem;
  color: var(--text-secondary);
}

.conversion-kpi-good::before { background: var(--success); }
.conversion-kpi-good strong { color: var(--success); }

.conversion-kpi-rate::before { background: var(--c2); }
.conversion-kpi-rate strong { color: var(--brand-deep); }

.conversion-charts {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(380px, 1fr));
  gap: 1.1rem;
}

.chart-wrap {
  background: var(--surface);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-xl);
  padding: 1.2rem 1.4rem;
  height: 360px;
  position: relative;
  display: flex;
  flex-direction: column;
  box-shadow: var(--shadow-card);
}

.chart-wrap h3 {
  margin: 0 0 0.7rem;
  font-size: 0.92rem;
  color: var(--text-muted);
  font-weight: 700;
  letter-spacing: -0.005em;
}

.chart-wrap canvas {
  flex: 1;
  min-height: 0;
}

.conversion-table-wrap {
  overflow-x: auto;
  background: var(--surface);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-xl);
  box-shadow: var(--shadow-card);
}

.conversion-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.92rem;
}

.conversion-table th,
.conversion-table td {
  padding: 0.85rem 1.15rem;
  text-align: left;
  border-bottom: 1px solid var(--border-light);
}

.conversion-table tr:last-child td { border-bottom: 0; }

.conversion-table th {
  color: var(--text-muted);
  font-weight: 700;
  text-transform: uppercase;
  font-size: 0.72rem;
  letter-spacing: 0.07em;
  background: var(--surface-soft);
}

.conversion-table td:nth-child(2),
.conversion-table td:nth-child(3),
.conversion-table td:nth-child(4),
.conversion-table th:nth-child(2),
.conversion-table th:nth-child(3),
.conversion-table th:nth-child(4) {
  text-align: right;
  font-variant-numeric: tabular-nums;
}

.conversion-table tr:hover td {
  background: var(--surface-soft);
}

.conversion-empty {
  text-align: center;
  color: var(--text-secondary);
  font-style: italic;
  padding: 1.5rem;
}

.muted {
  color: var(--text-secondary);
  font-size: 0.88rem;
  font-style: italic;
}

/* ============================================================
   Scrollbars
   ============================================================ */
::-webkit-scrollbar {
  width: 10px;
  height: 10px;
}

::-webkit-scrollbar-track {
  background: rgba(253, 246, 253, 0.4);
  border-radius: 999px;
}

::-webkit-scrollbar-thumb {
  background: rgba(189, 91, 189, 0.4);
  border-radius: 999px;
}

::-webkit-scrollbar-thumb:hover {
  background: rgba(157, 55, 156, 0.55);
}

/* ============================================================
   Responsive
   ============================================================ */
@media (max-width: 1080px) {
  .workspace {
    grid-template-columns: 1fr;
  }
  .lead-detail-grid,
  .score-grid,
  .management-grid {
    grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
  }
}

@media (max-width: 768px) {
  .app-shell {
    padding: 1rem;
  }
  .topbar {
    flex-direction: column;
    align-items: stretch;
  }
  .tab-btn {
    padding: 0.6rem 0.7rem;
    font-size: 0.85rem;
  }
  .tab-btn span:not(.tab-icon) {
    display: none;
  }
  .wizard-summary,
  .manual-assign-grid,
  .conversion-kpis,
  .management-grid,
  .lead-detail-grid,
  .score-grid {
    grid-template-columns: 1fr;
  }
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    transition-duration: 0.01ms !important;
    animation-duration: 0.01ms !important;
  }
}